Privacy Policy

1. Who We Are

Altura Growth Ltd is a patient acquisition agency for aesthetic clinics, based in Luton, UK. We are the data controller for the personal information collected through this website.

For any data-related enquiries, contact us at: hello@alturagrowth.co.uk

2. What Information We Collect

We only collect personal information that you voluntarily provide through our contact form. This includes:

• Your full name
• Your clinic name
• Your email address
• Your phone number
• Any additional information you include in your message.

3. How We Use Your Information

We use the information you provide solely to respond to your enquiry and discuss how Altura Growth may be able to support your clinic. We will not use your details for marketing purposes, add you to any mailing list, or contact you for any reason unrelated to your original enquiry without your explicit consent.

4. Legal Basis for Processing

We process your personal data on the basis of legitimate interests under Article 6(1)(f) of the UK GDPR. Specifically, it is in our legitimate interest and yours to respond to enquiries submitted through our contact form. You are under no obligation to provide your information, and doing so is entirely voluntary.

5. Data Sharing

We do not sell, rent, or share your personal information with any third parties. Your data is used exclusively by Altura Growth Ltd to respond to your enquiry.

6. Data Retention

We retain your personal information only for as long as is necessary to fulfil the purpose for which it was collected, or as required by law. Enquiry data is typically retained for up to 12 months, after which it is securely deleted.

7. Cookies

This website does not currently use cookies or any tracking technologies. Should this change in the future, this policy will be updated accordingly.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to object to or restrict processing of your data
• The right to data portability

To exercise any of these rights, please contact us at hello@alturagrowth.co.uk. We will respond to your request within 30 days.

9. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority, at www.ico.org.uk.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date at the top. We encourage you to review this policy periodically.

11. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact us at hello@alturagrowth.co.uk.